I recently wrote a letter to Starbucks when I went in to get my Pumpkin Scone and Pumpkin Spice Frappuccino -- one of my favorite festive combos I treat myself to each year -- and was told, "...the Pumpkin Scone is a seasonal item and is no longer offered for this year." I have since found out that that Starbucks was mis-informed or something but I was told with such assurance that I had no reason to question the barista.
Starbucks is awesome and sent this letter back to me:
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How awesome is that?!
AND I got quoted. Well played, Starbucks. Well played, indeed.
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